Frequently Asked Questions:
What is the Return/Exchange Policy?
-Xxtraa Attachments does not accept returns, however we do offer exchanges for unworn products. The customer will responsible for return shipping.
-Xxtraa Attachments provides exchanges within 7 days of the receiving of our merchandise or the option for store credit pending the circumstances of the request. No refunds.
-Clearance or sales items are not eligible for exchange.
What are the Shipping/Delivery options?
**Attention-Due to COVID-19 all orders may require an additional 2-3 business days**
-Standard USPS (3-14 business days) (Some products are handmade on demand and require a lead time with an average of 3-4 business days) (For our cosmetic and skincare collections orders may take a maximum of 1-2 weeks for production due to our small batch production to ensure quality)
-For New York Based Clients we offer scheduled drop off via email (email@example.com) or Instagram (@xxtraaattachments)
-Business days do not include holidays and weekends. Delivery dates are dependent on USPS.
How do I make sure I am ordering the right size?
-Please refer to size chart with every product description
How long for an order to be processed/crafted?
-All orders are processed/crafted with an average of 3-4 days
Can I combine discount codes?
-Discount codes cannot be used in conjunction with other promotional codes or discounts unless otherwise specified.